Accessibility

Accessibility statement

The [NAME OF THE WEBSITE] website is committed to making its websites accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector (hereinafter, Royal Decree 1112/2018, of September 7).

This accessibility statement applies to the [SITE DOMAIN] website.

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of September 7, due to the lack of compliance with the aspects indicated below.

Content not accessible

The content below is not accessible for the following reasons:

  1. Non-compliance with Royal Decree 1112/2018, of 7 September: there may be occasional editing errors on some web pages, both in HTML content and in final documents, published after 20 September 2018 (date of entry into force of Royal Decree 1112/2018, of 7 September). Specifically, there may be errors in those documents that contain graphics, complex tables or in those electronically signed before their accessibility review.
  2. Disproportionate burden: not applicable.
  3. Content is not in scope of applicable law: Some PDF files or other formats published before September 20, 2018 do not fully comply with accessibility requirements; this may also include third-party content that is not funded, developed, or controlled by this company.

Preparation of this accessibility statement

This statement was prepared on February 17, 2023.

The method used to prepare the declaration was a self-assessment carried out by our company.

Comments and contact information

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7) such as, for example:

  • Report any potential breaches by this website.
  • Transmit other difficulties in accessing content.
  • Ask any other questions or suggestions for improvement regarding the accessibility of the website.

Through the following channels:

  • Email: [WEB MAIL]
  • Phones: [WEB PHONE]

Communications will be received and processed by the customer service department of [NAME OF THE WEBSITE], as the unit responsible for the content of this website.

You can also request information in an accessible format that does not meet the accessibility requirements, either because it is excluded or because it is exempt due to a disproportionate burden; or file a complaint for non-compliance with the accessibility requirements. Link to the contact form in article 12 of Royal Decree 1112/2018, of September 7.

Application procedure

Through our contact form you can start a claim to find out and oppose the reasons for the rejection of a request for accessible information or complaint, request the adoption of appropriate measures in the event that you do not agree with the decision made, or explain the reasons why you consider that the response does not meet the required requirements.

Optional content

The currently visible version of this website is from February 2023 and on that date the current accessibility level was reviewed.

From that date, partial reviews will be carried out each year of new or modified web content, both of templates and of the final pages and documents published, in order to ensure compliance with the accessibility requirements of the UNE-EN 301549:2019 Standard, considering the exceptions of Royal Decree 1112/2018, of September 7.

Among others, the following measures are adopted to facilitate accessibility:

  • Using alternative text on images
  • Links provide details of the function or destination of the hyperlink.
  • Use of W3C standards: XHTML 1.0, CSS 3.0, WAI AA.

You can check which browsers and versions this website is optimized for on the Legal Notice page.


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